SMS Privacy Policy

Last updated: May 14, 2026

At  Turn Automotive (“we,” “us,” or “our”), we are committed to safeguarding your privacy and maintaining the confidentiality of your information. This Privacy Policy and Terms & Conditions outline how we collect, use, and share personal information, and governs the use of our website, SMS communications, and services. By using our services or accessing our website, you agree to the collection and use of information in accordance with this policy.   

What personal information is collected: We collect personal and service-related information from users when they interact via SMS communications. This includes: Name, email address, Phone numbers and SMS opt-ins.   

How We Collect Information: Information is collected when you sign up for our services, subscribe to SMS messages, fill out forms on our website, or interact with us via customer service. SMS consent is obtained via opt-in messages when you subscribe to receive text communications. Service-related information is collected through forms, consultations, or when you provide it to us during service delivery.   

How We Use and Share Your Information

A. Use of Information:

We use the information we collect for the following purposes:  

  • To provide, maintain, and improve our services.  
  • To communicate with you, including via SMS. These messages may include scheduling appointments and appointment reminders (if you opt in). 
  • To process transactions and handle customer inquiries. 

B. Sharing Information

 We are committed to safeguarding your personal information. Your personal information is never shared without your consent, except as required by law or for essential services. We do not share your personal information with third parties for marketing purposes.  SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.   

SMS Terms of Service

By opting into SMS notifications through a web form or any other medium, you agree to receive text messages from Turn Automotive. These messages may relate to either an existing customer’s account or a prospective customer interested in our marketplace. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt out.  

A. Opt-In Disclosure:

By opting into SMS, you acknowledge and agree to the following:  

 You consent to receive SMS messages from Turn Automotive  as described above.  

  •  Message & data rates may apply. 
  •  Message frequency may vary. 
  • You can opt-out of SMS communications by replying “STOP.”  
  •  You can get help by replying “HELP” Alternatively, help can be obtained directly from us at https://turnautomotive.com 

B. Help and Opt-Out Messages: 

HELP Message: If you text HELP, you will receive the following message: "Thank you for contacting Turn Automotive. You can find help online at https://turnautomotive.com”  

STOP Message: If you text STOP, you will receive the following confirmation message: "You will no longer receive messages from Turn Automotive. To opt back in at any time, reply START."